Shipping Policies

 

PLEASE READ!


Most orders will arrive to you within 5-7 working days. 
Most orders are shipped within 3 working days from placement of order.
Factory ordered, and out of backordered  items require more time.
Insurance:
We can only replace lost or damaged packages if you agree to the Insurance charges on the checkout page. Tracking lost or damaged packages is very time consuming, and puts your package in to a "investigational hold" which can take in excess of a week for UPS to find. Insured packages are reshipped as soon as we are aware of the problem....

 

Orders are shipped U.S. Postal Service  Parcel/Global Service or UPS / Fedex GROUND   
unless you specify otherwise. Delivery time may vary with your location.
If you need faster service, let us know. (We can arrange faster shipping times at an additional charge)

 

Shipping & Handling Charges
Extremely Large or Heavy Packages

All Orders over 70 pounds or too large for UPS
(Applies to SOME  Complete Deck Assemblies and Some Riding Mower Baggers Snow Plows, Tiller Attachments, and other heavy items) are charged A flat $78.00 To Commercial Addresses
and A flat Fee of $117.00 to Residential Addresses Extreme East Locations May Be Higher
(These Items are shipped Factory Direct) You will be notified if the shipping is higher. If you have any questions or you need a quote for shipping contact us at Toll Free 1-888-988-9910

Parts Availability

    We carry THOUSANDS  of parts  in our inventory, and have many more available through our suppliers. No warehouse can carry all parts for all mowers though; Rare or odd parts may  have to be ordered directly from the the OEM suppliers and will take additional time.  

    On rare occasions, in order to reduce backorders, we reserve the right to substitute a quality Aftermarket part in place of an OEM part. These aftermarket parts
are supplied with a manufacturers 1 Year Warranty.

Aftermarket parts may be from a different supplier than the one ordered.

Pricing and Information

 All prices are supplied to us by the equipment manufacturers. We make every effort to keep
this information correct and up to date, but all prices, descriptions, availability, and other 
conditions, are subject to change as the Manufacturers see fit. 
We will try to notify you of any changes concerning your order, but we are not responsible
for the outcome or impact of these changes.

Safety

  We sell parts. We hope you have the ability and knowledge to install them. If you can't please
find someone who can. We want you as a repeat customer...with all the appendages the
Good Lord gave you. SAFETY FIRST!
'nuff said.

Exchange & Return Policies

 ALL Returns  Must FIRST be  authorized by the personnel at
Landscape Power  before   returning. Call us   Toll Free 1-888-988-9910 . 

  No returns after 30 days will be accepted.

NO RETURNS ON ELECTRICAL PARTS.
Warranty repair or replacement only.

NO RETURNS ON WHOLE GOODS, ENGINES, OR SHORT BLOCKS.
Warranty repair or replacement only.

  • All items must be returned within 30 days of receipt of your order, un-used and in 
    sellable condition. Installed parts are only returnable for exchange if defective.

  • We are not responsible for unseen delays for "special ordered" items, or production delays as  they are beyond our control. We will, however, notify you if an item is on "backorder" as soon as we become aware of it,  and give you the opportunity to cancel your order. 

  • If we have made an error in parts shipped, we will assume only the responsibility of purchase price, and shipping both ways. Items are to be returned in new condition and shipped in the manner  we specify. You will not be charged a restocking fee.

  • All Warranties are those of the parts manufacturers. LandscapePower.Com neither offers nor implies warranty of any type for products sold by us or through our services. If you 
    have a warranty claim, Please let us know, and we will put you in contact with the
    part manufacturer.

  • All Returns are subject to  a 15% restocking fee.
    Shipping charges are not refundable.

  • "Special Order" items are not returnable.
    (Decks, Baggers,  Engines, Accessories, and factory ordered parts.)

  • If we have sent you a part that is wrong, and you provided the part number, you are responsible for all return freight and any incurred expenses.

  • NO RETURNS ON ELECTRICAL PARTS.

  • This statement may not include all information applicable to all circumstances.
    If you have any questions not covered in this statement, please contact us.

      On rare occasions, in order to reduce backorders, we reserve the right to substitute a quality Aftermarket part in place of an OEM part. These aftermarket parts are supplied with a manufacturers 1 Year Warranty.

    Aftermarket parts may be from a different supplier than the one ordered.